I was forced to explain to all
that the only ground for divorce in England and Wales is the irretrievable
breakdown of the marriage. I also explained that this ground must be supported
by one of several “facts” – behaviour, adultery, 2 years separation with the
other’s consent, desertion or 5 years separation.
Whilst going through the
explanations and answering the questions that ensued, it stuck me that their
misconception about the divorce process and the ground for divorce in this
country had almost certainly come from watching US dramas/reading articles
about celebrity divorces in the papers – almost all of which mention one party
“citing irreconcilable differences”. Fine if you are divorcing in the US.
Of course no-one should or
would have reason to know the ins and outs of the divorce process in this
country unless they were practising family law or had been through the process
before but it did make me wonder where people seek out information when they
are faced with separation or divorce – especially given that these clients were
adamant that the information was correct and that their planned course of
action was the right one.
At such an important and
emotionally charged time in their lives, are clients prepared to avoid UK
solicitors at all costs and instead rely on pieces of information picked up
from friends, TV, the media etc.
I can only say what I said
when faced with those clients and my colleague – you wouldn’t have a look
around online to obtain bits of information and then have a go at extracting a
tooth, plumbing in a bathroom or fixing a car – at the very least you would
obtain some expert advice.
It is perhaps our fault as a
profession that we have not appeared approachable enough, have not educated
sufficiently and have not done enough to change the perception that people have
about the costs involved.
That is surely now coming to
an end with the entrance of ABS and certainly costs and accessibility are
becoming a point of difference between firms.
Fixed fee options, free
initial consultations, DIY divorce packs, factsheets etc. are all services we
have developed to educate people and enable them to regain control of costs and
action at a time when most feel that they are spiralling out of control.
I believe that many in the
profession are doing what they can to make access to information and advice
easier and less intimidating for clients but, for things to get better, there
must be some change of culture… some general consensus that it is better to
obtain expert advice before taking action and that Solicitors are not all smoke
and mirrors and actually have some expert knowledge and value to give.
Without that change, I fear
that people will continue to shy away from seeing a Solicitor and take action
on the basis of the piecemeal (often incorrect) information that they pick up
or are given by well-meaning friends – lessons might be learnt when things go
wrong and legal advice and action is needed to right it but that is far too
late and can be more costly in the long run.
So…. don’t struggle alone or
worry about what you are or are not doing….contact Solicitors’ firms and I am
prepared to bet that the majority will offer free initial consultations or a
fixed fee initial appointment….get the correct legal advice before taking
action and ask solicitors whether they do fixed fee services….some already do
and in the long run I suspect that this will become more common.
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